PJ Technologies

Trouble with "Condition" on Windows update

Hemo2 — Thur, 02 Feb 2012 19:21:54 GMT

I'm trying to create a Scope Action to retrieve the compuer name, OS, and OS service pack for computers that are Windows XP and do NOT have the KB2656353 Windows Update installed.

I have set 2 conditions. One on the Operating System Display Name and one on the Windows Update History Title.

The results I get are retrieving computers with Windows XP and skipping other comptuers with Windows 7, so that condition is working. However, it is retrieving all computers names, even those with this KB2656353 installed.

I have (hopefully) attached a couple of screen shots. One of the 'action' that shows how I have it setup. I also included a screen shot of one of the target computers using Goverlan to display the 'updates' history. The update history clearly shows this KB2656353 is succesfully installed and yet this comptuer name keeps coming back in my results. What we need is a report that only contains computer names that do NOT have this KB2656353 installed.

Since I've set the condition for "Doesn't contain", my thought is that it should 'skip' this computer and it shouldn't show up in my resulting report. Is my logic wrong on this and I should try something different?

I have tried setting the condition to contain different text of this update title, but regardless of this KB being installed or not, all the XP computers are being retrieved.

Forum: Goverlan Scope Actions v7

Aero Peek not showing while remoting

RickBucher — Fri, 27 Jan 2012 21:11:23 GMT

Hello,

I just upgraded to your latest version, 7.01.48.0565, and while remoting into Windows 7 workstations it does not show me the Aero Peek. I've left my mouse pointer over items so it should be showing in the remote window and ran to the computer screen, I can see it on the screen, but not in my remote window. Would this be a know issue or something with my environment?

Thank you.

Forum: Goverlan Remote Control v7

List files in a folder?

Hemo2 — Fri, 20 Jan 2012 14:29:40 GMT

I've been trying to create a Scope Action to list the files in a specific folder, but haven't had any luck. I don't know if this type of thing is really even possible, but I thought I'd ask.

Basically I'd like to be able to list the files (if they exist) in a folder named C:\Temp\Java. I don't need any subfolder contents, just the file names that exist in this folder. (Actually there is a set number of files I'm looking to verify if they exist and I do know the names, but thought it would be easier to simply just list the contents.)

Is there a way to do something like this?

Forum: Goverlan Scope Actions v7

AD Description in Remote Favorites?

gruss — Wed, 18 Jan 2012 21:54:36 GMT

Hi all first time poster long time user of Goverlan...I have been using the entire suite for a while but wanted to purchase just the remote product for a couple of users who assist with software issues. Anyway in the Favorites on the remote the description doesnt seem to pull from Active Directory when you add a container. The naming scheme my predecessor left me is horrible and renaming will be a chore so I 've been using the Description field as something easily sortable and was hoping I could pull that in so if I make this available to others they might be able to find the pc faster.

Anyway is this something that should work but isn't on my network? Is there a way to import this than share my favorites (found that, excellent feature!) with the newer goverlan users once I have it set up? I'd really hate to add 100+ descriptions again.

Thanks!!

Forum: Goverlan Remote Control v7

Multiple Domains

KDains — Wed, 18 Jan 2012 19:34:04 GMT

We have two domains and have been using the Forest selection option at the top right to change bewteen the two with decent success, but my reporting abilities in Scope actions have been hindered it seems. I can run the reports as I have in the past against one domain, but is there a way to run against both by preloading permissions like the forest selection? Thanks! Karl

Forum: Goverlan Scope Actions v7

Goverlan 7.04.04 Won't Uninstall

weskm — Tue, 10 Jan 2012 20:50:13 GMT

Have a user with Goverlan 7.04.04 on a Windows 7 32bit machine.

When I try to uninstall it from Programs and Features it prompts for the Installation Package "GoverLAN Client Agents.msi" but when pointed to it's location it reports that the GoverLAN Client Agents.msi is not a valid installation package.

IF I try to run the GoverLAN Client Agents.msi directly it repeats above....

Please advise.

Forum: Goverlan Remote Control v7

Black Out Screen Like RDP

Pdirenzo — Mon, 09 Jan 2012 16:31:57 GMT

It would be great if there were an option to Black out the screen when remote control is activated. I would like to work on a machine w/o neighbors looking on.

Forum: Feature Requests

Last EXE time under Software Products

Pdirenzo — Mon, 09 Jan 2012 16:24:06 GMT

When Clicking on Software Products, it would be great to see the last exe time of each APP. Also the Serial numbers of installed Licensed Software. Great for when you need Audit reports.

Forum: Feature Requests

Windows key action applies on both pc

woookash — Tue, 27 Dec 2011 07:57:49 GMT

Hi,

This is something that used to work perfectly, but from the latest version, when I press the windows key on the keyboard, the windows menu pops up both on the remote controlled computer, and mine.

Mine is w7, the remote xp (even with latest agent version).

Forum: Goverlan Remote Control v7

Failed to save credential database

jmathias — Wed, 14 Dec 2011 19:49:30 GMT

When attempting to connect to a PC, I receive this error message...

Goverlan failed to save its credential database. Error # 5

I can connect OK and the same message appears on closing the application.

Forum: Goverlan Administration & Diagnostics v7

Scope action

thedeathofsanity — Fri, 09 Dec 2011 20:17:33 GMT

The ability to see what part of the scope is currently running on each machine while it is active.
Better reporting on failed items.
The ability to stop the action on an active node.
The option to set a time out for the entire scope on each machine to prevent hangs (detailed report on reason for time out).

Forum: Feature Requests

Wait for Reboot Time Out (Min) - Help says 'seconds'

ekarlw — Wed, 07 Dec 2011 22:25:26 GMT

Minor issue:

In the 'Set Arguments' section for SHUTDOWN the 'Wait for Reboot (Min)' line title implies that numeric value that should be entered is 'minutes' - however in the help pane below it states 'Number of seconds Goverlan waits...'

I'm going with the 'Minutes' theory and hope the help pane is incorrect

E.g if I enter 10 it will wait 10 minutes and not 10 seconds.

Forum: Goverlan Scope Actions v7

Scope actions hang

thedeathofsanity — Tue, 06 Dec 2011 23:24:55 GMT

When a list of computers is provided to the scope it hangs if you include a ping or query a computer that is not in AD. I am assuming that this is when the computer cannot be reached. There needs to be a prescribed time out period for all queries so the action does not just hang.
For instance I am running a scope now that is looking for an EXE, pinging, and collecting computer names. It is hung at 1700 out of about 3000 machines and has not moved for over 3 hours.

Is there anything that I can do to prevent this or fix it? We really need this report to and others to finish.

Forum: Goverlan Scope Actions v7

Flush DNS

Pdirenzo — Fri, 02 Dec 2011 20:12:45 GMT

Is there a way to Flush DNS on Machins using a "SA"? If so How?

Forum: Goverlan Scope Actions v7

AD User Account "Dial-In" property

Hemo2 — Wed, 30 Nov 2011 16:21:58 GMT

In the Active Directory User Account Properties, there is the "Dial-In" tab with a 'Remote Access Permission (Dial-in or VPN)' property you can set. We use this property to control remote access into our network.

I would request a couple of new features for Goverlan if possible.

Add this "Dial-In Remote Access Permission" property to the list of properties selectable in "User Account Information" list so it is easily & quickly available to be selected. It is possible to select this property by going into the 'Extended AD Properties' and then find "msNPAllowDialin" and add it to the list, but then it shows up with this odd name in the resulting report.

The other item I would request may, or may not, be an issue to add.

I would like to create a Scope/Action to set this 'dial-in' property. You can select the msNPAllowDialin property from the Extended AD Properties, but the issue is you only get two choices on the value to set on it. You get "True" and "False". The problem is there are actually three values for this property in AD, so you're restricted to only setting the value of the Dial-In property to 2 of the 3 values using a Goverlan scope/action.

The 3 values in Active Directory for this property are:

Allow Access
Deny Access
Control access through Remote Access Policy

When I did some testing creating a report in Goverlan to report back the info for the Dial-In property, the "True" value gets reported back if you have it set to "Allow Access". The "False" value gets reported back if you have it set to "Deny Access". If you have it set to "Control access through Remote Access Policy", it reports back 'nothing'. It shows as 'blank' in the resulting info gathered.

So my 2nd new feature request is, "if" it is possible, to add the ability to set the Dial-In property to that third value of "Control access through Remote Access Policy". (Currently you can only set it to Allow or Deny Access using the 'True/False' values in the Goverlan action.)

Forum: Feature Requests